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FAQs

If I have tickets I can’t use, can I get a refund?

Unfortunately we are unable to offer refunds for tickets purchased.  If you are unable to attend a performance for which you have tickets, please consider giving those tickets to a friend or family member.  If that is not possible, we will accept your tickets up to 48 hours prior to curtain call as a tax-deductible donation. Please be sure to mark your tickets as “donated” and retain them for your records. 

What is the theatre’s policy regarding inclement weather?

ETC rarely cancels performances due to bad weather. However, if you feel that you are unable to safely attend because of weather, you can contact the Box Office at (508) 233-2148 to select a different performance with no exchange fee.

In the rare event that a performance is cancelled, a notice will be posted on our website and Facebook page, and the Box Office will contact everyone with tickets to that performance.

Can I exchange my tickets to a different performance?

Members have the benefit of exchanging tickets.  Contact the Box Office no later than 48 hours prior to the ticketed performance.

Am I eligible for discounted tickets?

Eventide Theatre Company encourages people to enjoy theatre together, and groups of 10 or more may be eligible for a discount.  Please call the Box Office at (508) 233-2148 to discuss options for your group. In addition to early access to tickets, members receive a discount to all shows. Visit the Membership  page for more information.

How do I get to the theatre, and where can I park?

Click here for directions and parking information.

How early should I arrive for a show?

Lobby doors open one hour prior to each performance.  Please allow time for travel and parking.  Doors to the theatre’s seating area typically open thirty minutes prior to curtain time.

Is there a place to store my coat and belongings? Will there be a security check?

Eventide Theatre Company requests that all guest arrive as early as possible and bring minimal personal belongs to the theatre.   Outside food and beverages are not allowed in the building.  Eventide Theatre Company does not provide an area to check bags, coats or any personal belongs, however there is an unattended coat rack.

Can I bring my cell phone in case of an emergency?

As a courtesy to other patrons and to the performers, the use of cellular phones, beepers, radios, and anything else that goes beep, buzz, or whir is not permitted within the theatre. Please make sure that you turn off your electronic devices before attending a performance.

Are food or drinks allowed inside the theatre?

Drinks and food purchased at the theatre may be brought into the seating area.  Outside food and drinks are not allowed.

What is the theatre’s camera policy?

The use of cameras, videos and other recording devices are strictly prohibited during performances.  Offenders may be removed from the theatre without compensation.

What can I do if someone seated near me is loud or interfering with my enjoyment of the show?

Please contact an usher. Several are stationed inside the theatre throughout the performance. The usher will be happy to speak with the offending party, or contact a house manager to do so.  Please be respectful of your fellow patrons and their desire for quiet enjoyment of the performance.

Does the theatre have first aid in case of an emergency?

Please speak with the house manager or any member of the ushering staff if you need first aid or have any sort of accident or medical emergency.  Insurance regulations require that such instances be documented immediately.

Why should I become a member of Eventide Theatre Company?

By becoming a member of Eventide Theatre Company, you will be helping to bring outstanding performances to a world-class, historic venue right here in Dennis.

You will also reap the benefits of membership, including advance email notification of all events, early access to tickets, special offers for select events and discounts at participating area retail & restaurants.  A single membership is just $60 and a dual membership is just $100 and both are 100% tax-deductible. Join, support, and enjoy today!

How can I give the gift of theatre?

The Eventide Theatre Company has gift certificates available in any denomination for recipients to use in full or for partial payment for event tickets.  Please call our box office at (508) 233-2148 for more information, or purchase online.

Will my private and personal information be safe from third parties?

The Eventide Theatre Company respects the private and personal nature of information collected in the normal course of business and ticket sales.  We will not sell, exchange, trade or provide your name, address, telephone numbers or email addresses to any third party.  We will take adequate measures to prevent the theft, loss or misuse of your personal information.

I am interested in sponsoring a performance at the theatre, how do I do this?

There are many creative opportunities for you and your company or business to sponsor activities or items and thereby gain recognition and make it possible for our not-for-profit to bring world-class performances to Dennis.  Please contact info@eventidearts.org for more information.

How can I get advertisements for my company in your program?

If you wish to advertise in Eventide Theatre Company’s programs, please contact us at ads@eventidearts.org

Can I volunteer to work at Eventide Theatre Company?

As a non-profit organization, we rely on volunteers for many important positions at the Theatre.  Please click here for more information on how to apply for numerous volunteer opportunities.

We enjoyed Our Town. Actors were wonderful as was the production. Made us feel like things were getting back to normal . Looking forward to the next show. Keep up the good work.

Rob and Margery Glovin

Eventide Theatre Company is a 501(c)3 independent theatre located in the heart of Dennis Village and is known for presenting  thought-provoking plays, concerts, lectures, and mixed media events. Annually Eventide hosts the Kaplan Playwriting/New Plays competition.